Bottleneck in Value Creation
A team's time is a company's most valuable asset. When it's drained by repetitive manual tasks, you lose focus on strategic work, innovation, and the proactive customer engagement that builds your business.
The Challenge
Manual Work Burden
- Repetitive email responses
- Time-consuming customer service
- Reduced team productivity
- Inconsistent response quality
OfficePulse: The Solution
OfficePulse works like a real colleague - with its own email address, tools, and knowledge base.
AI-driven Support
Intelligent agent that starts fully prepared. Continuously improves its performance with every customer interaction.
Seamless Integration
Integrates seamlessly into your existing workflows and infrastructure. No disruption to your current processes.
Constant Availability
Your virtual colleague is available 24/7 and supports your team without interruption. Never miss a customer inquiry again.
How OfficePulse Works
This process ensures efficiency for the service team while remaining invisible to the customer.
👤
Customer Inquiry
A customer sends an inquiry
🤖
AI Analysis
OfficePulse AI analyzes and drafts a reply
👨💼
Human Review
Co-worker reviews the response
📧
Send Response
Finalized reply sent to customer
🔄
Learn & Improve
Feedback loop updates AI knowledge
Continuous Learning
OfficePulse continuously improves and learns from every interaction, just like a human colleague.
70%
Automation Rate
In practice, up to 70% of incoming inquiries can be answered without human intervention.
Smart Learning
If a customer service agent wants to improve the answer, they can copy their AI colleague in BCC, and this new knowledge will be automatically incorporated into the AI's knowledge database.
The AI co-worker gains more experience over time - just like a human gains knowledge over time.
Knowledge Evolution
Learns from every interaction
Improves response quality
Adapts to your business
Gets smarter over time
Rollout Process
1
Pre-training
We train OfficePulse with available knowledge (manuals and historical email conversations)
2
Quality Checks
Aeratron conducts quality checks via a chat interface with real customer service questions
3
Activation
Once quality is satisfactory (usually after 2-4 adjustment iterations), email workflow is activated
4
Email Setup
We configure three email addresses for productive operation
Cost Overview
You only pay if you are satisfied
Setup Fee
€7.499
One-time cost for rollout and training
Initial training and setup
System configuration
Quality assurance testing
Monthly Costs
Scalable pricing based on usage
Up to 100 emails€50
per month
Up to 500 emails€120
per month
More than 500 emailsCustom quote
Contact us for pricing